Shipping & Returns

Shipping Policy

How long will it take for my products to arrive 

• Shipping takes approximately 5-8 business days. If you haven't received your order within that timeframe, please email racheladkinson@outlook.com
• Please keep in mind that the holidays could delay shipping time. 

Do you ship outside of the US?

• We are only currently shipping within the United States at this time.

What happens if my shipment never arrives?

• Unfortunately if your shipment is missing or lost there is not much we can do once it has left our facility. Skin Solutions By Rachel cannot be held responsible for any lost or missing items. Please contact the selected carrier (USPS) for assistance.

Return & Exchange Policy

• We do not accept any returns or exchanges regardless of circumstance. If an item is defective or broken, please email racheladkinson@outlook.com with videos/pictures so we may contact the company! Skin Solutions By Rachel cannot be held responsible for any defective or broken items.